Terms & Conditions

Phonixlead Immigration Pvt.Ltd is a private company that assists clients with immigration and travel documentation matters. We are not the government and we are not affiliated with any government agency.

By purchasing a service from Phonixlead Immigration Pvt.Ltd, you acknowledge that

  • Phonixlead Immigration Pvt.Ltd is not responsible for documents lost by Canada Post, courier companies, or any mail service or government office;
  • Phonixlead Immigration Pvt.Ltd is not responsible for applications that are rejected. Applications are rejected at the sole discretion of the applicable government authority;
  • Purchase of service indicates the commitment by you, the client, to pay all fees associated with said service;
  • Payment in full is due before an application will be submitted to the government;
  • Processing times listed on Phonixlead Immigration Pvt.Ltd website is estimates based on recent historical trends and current information listed by various government agencies and are subject to change at any time without notice.

Client Responsibilities

  • Providing all information and necessary documentation such as photocopies of ID documents, completed forms, original documents when necessary, and any other documents which are requested, in a timely fashion;
  • Informing Phonixlead Immigration Pvt.Ltd of any updates to your situation including changes in address or marital status; Informing Phonixlead Immigration Pvt.Ltd of any correspondence you have received directly from the government in a timely fashion;
  • Being honest and forthright about information regarding your application

    • Description of Service

    The applicant assumes all responsibility and liability that the information on government forms is true and complete. Phonixlead Immigration Pvt.Ltd assumes no responsibility for any errors, omissions, or incomplete or illegible information on application forms. Where required, all forms must have an authorized guarantor in order to process them. The applicant must qualify and/or be eligible to receive certificates, passports, and other documents. Eligibility is determined solely by the government in question. The applicant agrees to have made their own travel arrangements – these are not made by Phonixlead Immigration Pvt.Ltd on behalf of the client. Phonixlead Immigration Pvt.Ltd assumes no responsibility and/or liability for government processing and/or the production of certificates/cards or any other government task.

    The applicant agrees to be bound by the following terms and conditions with regard to payment:

  • Payment by Visa, MasterCard, debit card, certified cheque, money order or bank drat.
  • All payments and transactions are final.
  • The aforementioned terms and conditions are in full force and effect until Phonixlead Immigration Pvt.Ltd has received written notification from the applicant of cancellation in such a manner as to afford Phonixlead Immigration Pvt.Ltd reasonable opportunity to act on the said request.
  • Phonixlead Immigration Pvt.Ltd service fees are additional to any applicable government fees.
  • Phonixlead Immigration Pvt.Ltd Service Fees are non-refundable.
  • The processing period will only commence upon receipt of the funds.
  • After successful payment towards the Phonixlead fee, the client will get the confirmation email or message with immediate effect.

    • Privacy Policy

    Phonixlead Immigration Pvt.Ltd certifies that all information the applicant provides, both written and/or verbal, will be held in the strictest of confidence. All information supplied will only be used for obtaining information for or on behalf of the applicant and for no other purpose. Please see our privacy policy here.


    Referrals

    We appreciate any and all referrals. If you know someone who would benefit from our help, you will receive 20% off your next service. Discounts provided in relation to referrals are not valid in conjunction with any other discounts. Discounts in relation to referrals are only given when the referee has been confirmed to have retained Phonixlead Immigration Pvt.Ltd for a full-price service.


    Website Content

    We strive for complete accuracy with regard to the content on our website, but please be aware that government rules and regulations frequently change without notice and at any time. Phonixlead Immigration Pvt.Ltd is not responsible for inaccurate information. Please let us know of any information that is not correct. If you do encounter a discrepancy between our website and our staff, please contact us as soon as you can so we can fix the error.